Privacy Policy

1. Scope of This Policy

This policy applies to the CVnify website and mobile app and to all related online services we operate (collectively, the "Services"). It covers our resume builder, account features, AI-assisted resume and CV generation, and our Android and other mobile applications. Where a specific platform requires additional disclosures, those are noted in the relevant sections below.

2. Who We Are

CVnify is the developer and operator of the CVnify resume builder and the CVnify mobile app. If you have any questions, requests, or concerns about this policy or your personal data, you can contact us at [email protected].

3. Information We Collect

We collect the following categories of information when you use the CVnify website and mobile app:

• Account and profile data, such as your name, email address, and profile details.
• Authentication identifiers, including login credentials and identifiers from third-party sign-in providers you choose to use.
• Resume and CV content and generated content, including the information you enter and the documents and AI-assisted suggestions we generate for you.
• Subscription and payment metadata processed through our payment and app store providers; we do not store full payment card numbers.
• Device and app diagnostics, such as device type, operating system, app version, and crash and error logs.
• Usage events, such as features used and actions taken, so we can operate and improve the Services.
• Support messages and the contents of communications you send to us.
• Cookies and web analytics data collected through our website.
• Push notification tokens, when you enable push notifications.
• Google Play Age Signals on Android devices where available, used to support an age-appropriate experience and to comply with applicable age-assurance laws.

4. How We Use Your Information

We use the information we collect to:

• Provide and operate the resume and CV builder and related features.
• Save and sync your account and documents across your devices.
• Authenticate you and keep your account secure.
• Process subscriptions and payments through our providers.
• Generate and improve AI-assisted resume and CV features.
• Protect against security threats, fraud, and abuse.
• Provide customer support and respond to your requests.
• Comply with our legal obligations.
• Support an age-appropriate experience where required by law.

5. How We Share Information

We do not sell your personal data. We share information only with service providers and processors that help us operate the Services, and only as needed for them to perform their functions:

• Authentication, cloud hosting, database, and storage providers.
• AI processing providers that power resume and CV generation features.
• Analytics and crash reporting providers.
• Payment processors and app store providers.
• Legal, compliance, and safety recipients when required by law or to protect rights and safety.

6. Data Retention and Deletion

We keep your personal data only for as long as needed to provide the Services and for legitimate business or legal purposes. You can delete your account and associated data from within the app, or request deletion by emailing [email protected]. After deletion, residual copies may remain in encrypted backups for a limited period before they are overwritten, and we may retain certain records where the law requires it.

7. Children, Minors, and Age Verification

CVnify is not intended for children under 13, or under the minimum age required in your country or region. We do not knowingly collect personal data from children below the applicable minimum age. Where a minor uses the Services, we may require parental or guardian approval or supervised access. On Android devices where available, we use Google Play Age Signals only to support an age-appropriate experience and to comply with applicable age-assurance laws; we do not use Google Play Age Signals for advertising, marketing, or profiling. If you believe a child has provided us personal data without proper consent, contact us at [email protected] and we will take appropriate steps to delete it.

8. Data Security

We use encryption in transit, access controls, and other safeguards designed to protect your personal data. No method of transmission or storage is completely secure, but we work to protect your information and to limit who can access it.

9. International Data Transfers

We and our service providers may process and store your information in countries other than the one where you live. Where required, we apply appropriate safeguards for international transfers of personal data.

10. Your Rights and Choices

Depending on where you live, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. You can manage much of your data within the app, and you can opt out of marketing communications at any time. To exercise your rights, contact us at [email protected].

11. Cookies and Analytics

Our website uses cookies and similar technologies for essential functionality and to analyze usage so we can improve the Services. You can manage cookie preferences through your browser settings. Our mobile app uses analytics and diagnostics rather than browser cookies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date above and, where appropriate, notify you through the Services or by email.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at [email protected].